FAQ

 
Please help us utilize staff as efficiently as possible. Take a moment to read the FAQ's. If the following information does not answer your question, please fill out the Contact Us form and we'll get back to you.


How do I adopt a pet?

Start your search for a new pet by visiting www.cthumane.org/adopt to see who is currently available in the adoption centers. If you see a pet you are interested in adopting visit the shelter to meet the pet and talk with an adoption counselor. Selecting and adopting a family companion is a personal choice and cannot be conducted through email or telephone conversations. Consequently, we do not place pets on hold in advance of your visit. Instead, browse the adoptable pet section of our website AND visit as often as possible in order to find the perfect companion for your lifestyle. Find out more about how to adopt.


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Can I adopt a pet as a gift for someone else?

Selecting a companion animal is a personal decision that is best made by the individual(s) who will be the primary caretakers and family for the pet. If you are interested in helping a friend or family member adopt, visit the shelter with them or purchase a gift certificate for them to use towards an adoption. Locations


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Where do the adoptable pets come from? How do you decide which pets you will take?

Animals come to CHS through surrender by private citizens, abandonment, or cooperative efforts with municipal animal control or other humane society/non-profit rescue groups. Intake from private citizens is based upon an initial conversation with the client and an "at the door" temperament assessment of the pet. More Information


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Can you help me find a new home for my pet? How can I bring my pet in for adoption?

Yes, CHS does accept pets for adoption from the community. CHS is a managed admittance organization and does not euthanize for time, space or age. There may be times when the shelters are full. Please call the shelter that is closest to your home to schedule an appointment. Additionally, some pets do not fare well in a shelter environment. If your pet fits this criteria, we will suggest a more suitable resource for the safety and well-being of your pet. For more information about intake services...Animal Surrender Information


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Do you take stray animals? Do you trap cats?

Per state law, stray dogs must be brought to your local Animal Control department in the event that their owner has filed a lost pet report. Stray cats should also be reported to Animal Control for the same reason. If Animal Control is not able to assist with a cat, you may contact CHS to see if we can accept the cat for adoption. CHS does not trap cats or pick up trapped cats.


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Are you a "no-kill" organization?

CHS discourages the use of the phrase "no-kill" because the term is very misleading. CHS is a limited euthanasia organization and never have to euthanize an animal for lack of space, age, breed or for time limits. However, we have a responsibility to ensure that dangerous animals are not placed in the community and that no pet suffers from a medical condition that is beyond our ability to provide treatment. CHS does provide medical rehabilitation, behavioral rehabilitation, enrichment and training programs, and has developed cooperative efforts with other animal welfare organizations and rescue groups to ensure the successful placement of 96% of the pets that come through our doors. In order to assist with determining the placement and rehabilitation options for dogs, we use a specialized temperament assessment program. More Information


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How do you determine which animals must be euthanized and who makes the decision?

Euthanasia decisions are determined based upon medical evaluation, behavioral evaluation, or a combination of the two. Medical decisions are made within the veterinary department of each shelter and under the direction of a veterinarian. Behavioral decisions are made by the review committee in each shelter location. Euthanasia of pets will occur only after a good faith effort has been made to place the animal with another rescue group specializing in placing pets that are not adoptable through a traditional shelter program. More Information.


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How do I become a volunteer? Do you take volunteers that are under 18 years old?

CHS has an outstanding volunteer program with over 400 participants that assist all three of the full-service shelter locations. Volunteers must fill out an application and participate in an interview and orientation program in order to get involved. Volunteers must be 18 years old to participate in most of our volunteer programs. The Foster Care program is suitable for family volunteer experiences. We encourage young people to consider organizing a supply drive to collect items from our wish list OR third party fundraiser to generate financial support for lifesaving programs. These "off-site" volunteer activities are very important to helping CHS serve the animals that come through our doors every day. To learn more visit the volunteer program page.


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What is the difference between the Connecticut Humane Society and Animal Control? How do I report animal cruelty and neglect?

CHS is a private, non-profit agency that works with owner-surrendered animals. By law, municipal Animal Control personnel are responsible for enforcing animal control and cruelty laws. They are funded for this purpose by both state and municipal tax dollars. Reports of cruelty and neglect should be directed to the animal control office in the town where the situation has occurred. More Information.


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Can I contact the Connecticut Humane Society with a wildlife complaint or concern?

CHS works exclusively with companion animals. For concerns about injured or nuisance wildlife please contact the Dept. of Environmental Protection at www.ct.gov/dep. For general wildlife concerns please contact the Connecticut Wildlife Rehabilitators Association at www.cwrawildlife.org.


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Is the Connecticut Humane Society a State agency? How is the Connecticut Humane Society funded?

Incorporated in 1881, CHS is a private, non-profit 501(c)(3) charity and does not receive any federal, state or municipal funds through tax dollars. CHS is funded by generous supporters, corporations and foundations to continue our lifesaving efforts.


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What percentage of the donations is spent on the pets?

CHS spends 74% of every donated dollar on the programs and services for pets in our shelters. The low administrative cost at 26% makes CHS one of the most fiscally efficient animal welfare organizations in Connecticut. To learn more visit... Corporate and Financial Information.


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How can I make a donation to help pets?

CHS welcomes donations of any size to help us continue our mission. Working together, we can make a difference in saving pets’ lives. Find out about all the donor programs... Ways to Give.


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Is the CT Humane Society a "chapter" of any national groups like the Humane Society of the United States (HSUS), American Society for the Prevention of Cruelty to Animals (ASPCA) or the American Humane Association (AHA)?

No, CHS is not affiliated with any national organizations. It is a local non-profit that provides immediate and critical services to pets in our community. There is no national organization which provides direct care and financial support to Connecticut shelters on an ongoing basis. Supporting your local shelter supports your community.


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Where are you located?

CHS operates three full service shelter locations in Newington, Waterford and Westport.


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Do you offer dog training classes?

Yes, CHS offers a comprehensive selection of classes designed to strengthen your relationship with your canine. Classes use reward-based training methodology and focus on correcting common behavior problems. We also offer behavior consultation services to adopters. Dog Training


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Can I obtain cost effective veterinary care for my pet through your organization?

Yes. The Fox Memorial Clinic is our affordable veterinary hospital in Newington. The Clinic offers a full range of services including general wellness programs, spay/neuter services, vaccine clinics and diagnostics. The Clinic is NOT an emergency facility. If your pet needs urgent care, contact the emergency veterinary clinic closest to your home.


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Connecticut Humane Society

701 Russell Road, Newington, CT 06111
800-452-0114 | FAX 860-665-1478 | info@cthumane.org
Copyright 2013 Connecticut Humane Society

Copyright 2013 Connecticut Humane Society